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Senior Payroll Manager

Vertex Service Partners

Vertex Service Partners

Accounting & Finance
Charlotte, NC, USA · Charlotte, NC, USA · Staten Island, NY, USA
Posted on Wednesday, May 8, 2024


We are seeking a highly experienced Senior Payroll Manager to lead our payroll function. The ideal candidate will possess deep expertise in ADP Workforce Now and demonstrate a strong understanding of payroll processes and time and attendance. As the Senior Payroll Manager, you will be responsible for optimizing our payroll system and processes to support the organization's tactical needs and strategic objectives. You will ensure data accuracy, tax compliance, and drive continuous improvement. Additionally, you will serve as an advisor during multiple M&A transactions to support payroll integrations while maintaining pay compliance.


Payroll Process Compliance and Improvement:

  • Deliver accurate, timely, and high-quality professional payroll services to employees in a complex portfolio business.
  • Process and monitor all 401(k), HSA, Wage Garnishments, and Health and Welfare deductions through automatic feeds and manual submission of data.
  • Stay current on regulations, and benefits changes that impact payroll deductions and taxation and labor laws impacting the payroll process, and stay compliant for all payroll tax jurisdictions.
  • Serve as subject-matter expert for the payroll software platform ADP Workforce Now, and time & attendance platform (Essential Time).
  • Ensure systems and internal controls adequately support payroll, employment taxes, and all applicable labor laws and regulations.
  • Ensure compliance with all federal, state, and local laws and regulations and company policies regarding wages, tax withholding, garnishments, and employee deductions.
  • Ensure taxes and other required government withholdings are executed, collected, deposited, and reported on a timely basis to federal, state, provincial, and local authorities in a secure manner.
  • Coordinate year-end tax activities including adjustments to tax withholdings, submission of IRS employer reports, and distribution of wage and tax statements (W-2, 1099, etc.) to employees.
  • Perform research and analysis of current payroll issues and propose and implement solutions.
  • Develop, maintain, and regularly assess internal controls for payroll processes and systems.

Strategic Alignment:

  • Work closely with payroll practitioners, HR, and finance to recommend opportunities that support strategic initiatives, goals, and priorities.
  • Develop and present business case proposals to senior executives for enhancements, tools, or procedural changes to support new initiatives.
  • Provide project leadership for all payroll-related projects. This includes creating project plans, obtaining appropriate resources, conducting regular project meetings, and resolving issues.

Payroll Center of Excellence (Non-direct reporting payroll practitioners)

  • Coordinate the wider payroll community - ensuring the sharing of best practices, and capabilities.
  • Provide oversight and assurance through indirect oversight of payroll (non-shared service)
  • Identify opportunities, recommend, and implement for harmonization between direct and indirect oversight payroll functions to improve payroll efficiencies and effectiveness.
  • Improve checks and controls to reduce errors, and increase accuracy, timeliness, and performance.

Time & Attendance:

  • Oversee the requirements/company policies in creating/implementing business processes and set up in the ADP Workforce Now systems.
  • Drive and ensure the delivery of the for time and attendance system including payroll audits
  • Ensure accurate reporting of time to payroll- creating checks and balances.
  • Ensure proper administration of the security of the system.
  • Oversee the timely tracking of hours worked and leave time for employees.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.

User Training and Support:

  • Develop and execute comprehensive payroll training for end-users to maximize the utilization of ADP Workforce Now HCM Payroll features.
  • Provide ongoing support to users, addressing issues, and facilitating resolutions promptly.


  • Must have 10+ years of progressive payroll management experience in complex organizations with extensive experience in commissions and garnishments
  • Strong in understanding of compliance issues, ability to research state laws/ compliance
  • Must have a BS degree
  • Experience with the ADP Workforce Now software platform.
  • Must have 6+ years of experience in implementing and/or managing a large multi-company payroll provider across the United States.
  • Demonstrated leadership involving skilled teams and change management.
  • Experience with complex cross-functional payroll projects.
  • Experience in delivering payroll services within a heavily multiple-owned businesses employer.
  • Strong experience in time and attendance auditing and time control and reporting.
  • Demonstrated experience in digitalization/automation of business/payroll process
  • M&A experience and/or experience working in high-growth and dynamic environments


  • Extreme attention to detail – ability to do detailed self-review and produce error-free payrolls
  • Hyper-sensitivity to employee needs – ability to answer partner and employee questions in layman terms
  • Ability to prioritize and remain composure
  • Manages complexity- acquires data from multiple sources when solving problems
  • Collaborates- gain trust and support of others
  • Action-oriented- displays a can-do attitude in good and bad times
  • Plans and aligns- stages activities with relevant milestones and schedules

Essential Tasks

  • The constant ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • The constant ability to assess details at close range (within a few feet of the observer).
  • Must be able to remain in a stationary position 75% of the time.
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Occasionally positions self to maintain files in file cabinets.
  • Occasionally moves boxes weighing up to 20 pounds across the office for various needs

One of our core focuses here at VSP is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity, and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

VSP is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.