Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable.
Understand the client requirements and specifications of the project
Ensure that the deliverable to the client adhere to the quality standards
Outbound calls to insurances for claim status and eligibility verification
Denial documentation and taking further action
Calling the insurance carriers based on the appointment received by the clients and to get the status of the unpaid claims
Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software
Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.)
Maintain the individual daily logs
Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
Work cohesively in a team setting
Assist team members to achieve shared goals
Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided company’s quality system and policies

Skills: