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Client Service Executive - Non Voice - Day

Medusind Solutions

Medusind Solutions

Customer Service
Mumbai, Maharashtra, India
Posted on Jul 12, 2023

Education: Any Graduate

Job Description:

  • To key in data in the specific software used by the clients.
  • Receiving Patient’s Demography, Charge sheet, Payment Posting files, Cheques via scan from US or through lockbox (Bank’s site)
  • Key in the data received into the specific Client system (software).
  • Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
  • Work cohesively in a team setting. Assist team members to achieve shared goals.
  • Compliance with client/project guidelines, business rules and training provided, company’s quality system and policies.
  • Communication / Issue escalation to seniors if there is any in a timely manner
  • Keep self-up-to-date on latest developments in the domain with respect to products and services offered in Medical field.
  • Punctuality is expected all the time

Key Skills:

  • Good at computer skills
  • Good at communication skills
  • Must be graduate