Accountable for client performance while ensuring all goals are met
Daily clean claim effort: research, corrections, improvements/edits
Assist with phone calls to/from patients, insurance carriers and clients (inbound and outbound) if needed
Assist on clearinghouse rejections
Work various reports such as, but not limited to, Pre-collections and AR follow-up
Ensure workflow is on par; monitor and report progress; advise Manager of issues
Process account corrections and adjustments
Identify and resolve billing/reimbursement issues
Produce, review and correct collector write-off reports
Perform projects: participate as needed in projects requested by Manager and/or clients and complete them as assigned
Other duties as assigned

Qualifications

Minimum of 2 Years Medical Billing experience in AR follow-up
Ability to manage day-to-day workload and assist team members as needed
Ability to work well within a team environment
Ability to contend with and communicate professionally with patients, insurance companies, associates, management and clients
Possess excellent problem solving skills
Highly efficient and able to motivate others
Possess a positive work ethic and strong job focus
High level of proficiency with multiple applications including, but not limited to, MS Office (excel and word), with the ability to quickly learn and pick up new systems
Strong analytical skills with acute attention to detail
Strong conceptual understanding of billing and collection processes
Ability to organize workload and work independently
Ability to work overtime when needed
Ability to interpret information on EOBs, correspondence, insurance websites and execute appropriate actions
Ability to research, interpret, educate/communicate insurance billing policy updates, LCDs, etc.
Must have strong conceptual understanding of billing and collection processes
Excellent written, verbal and typing skills
Experience with quality analysis, clean claim processing and outsourcing; preferred

Job Type: Full-time

Application Questions

How many years of EOB interpretation experience do you have?
How many years of Healthcare experience do you have?
How many years of Insurance denials, rejections, and errors experience do you have?
How many years of Medical Billing experience do you have?
How many years of Patient Account Management experience do you have?
Are you willing to undergo a background check, in accordance with local law/regulations?