Director of Channel Partnerships

ORGANIZATION: FEV Tutor

LOCATION: Remote (North America)

Mission

Our mission is to collaboratively engage with the partnerships, marketing, and sales teams in the creation, amplification, and leadership of a world-class reseller partner ecosystem. Success in this mission will be defined by consistently exceeding our booking performance targets, encompassing net new business, renewals, and expansions, while concurrently enhancing our equity value.

ACCOUNTABILITIES

As the Director of Channel Partnerships, you will be the driving force behind establishing and nurturing thriving relationships with our external reseller partners. Your pivotal role will contribute significantly, with an ambitious target of surpassing the $10 million mark in revenue growth for the company by 2024, all while spearheading our market expansion endeavors. To excel in this role, you'll need to blend strategic acumen with compelling communication, astute relationship management, and the ability to derive meaningful insights from data for well-informed decision-making.

Your key Accountabilities include:

Team Building and Leadership

• Managing all channel functions including strategy, program development, management, and reporting.
• Cultivating a strong, high-performance, values-aligned culture that is data-driven.
• Ability to work cross functionally with Enablement, Sales, and Marketing functions.

Reseller Partner Strategy:

• Developing and executing a comprehensive reseller partner strategy that aligns with the company's sales goals and market positioning.
• Working with marketing to identify and prioritize potential reseller partners based on their fit with the company's products/services, brand/purpose and target market.

Partner Relationship Management:

• Building and nurturing strong, collaborative relationships with reseller partners.
• Serving as the primary point of contact for reseller partners, addressing their needs, concerns, and inquiries in a timely manner.

Revenue Generation:

• Collaborating with reseller partners to set revenue targets and develop strategies to achieve and exceed them.
• Monitoring sales performance and provide guidance to resellers to optimize revenue generation.

Program Development and Execution:

• Developing a clear reseller program structure, including pricing, incentives, and support mechanisms.
• Working closely with internal teams to ensure successful execution of the reseller program, including training, marketing materials, and technical support.

Performance Analysis and Improvement:

• Analyzing sales data and key performance indicators to assess the effectiveness of the reseller program.
• Identifying areas for improvement and implementing strategies to enhance the program's impact and efficiency.

Market Insights:

• Staying informed about industry trends, competitive landscape, and market dynamics related to reseller partnerships.
• Translating market insights into actionable strategies to maintain a competitive edge in the reseller channel.

Communication and Collaboration:

• Fostering open communication and collaboration between internal teams (sales, marketing, product, etc.) and reseller partners.
• Ensuring resellers are well-informed about product updates, promotions, and company news.

Training and Support:

• Providing reseller partners with comprehensive training on the company's products/services, sales techniques, and value proposition.
• Offering ongoing support to address any questions, challenges, or obstacles that resellers may encounter.
• Working with the enablement function to create and deliver training to partnership organizations.

Contract Negotiation and Management:

• Negotiating and finalizing contractual agreements with reseller partners, ensuring terms and conditions are favorable to both parties.
• Monitoring contract compliance and addressing any issues that arise.

Relationship Expansion:

• Identifying opportunities to expand relationships with existing reseller partners through upselling, cross-selling, and co-marketing initiatives.
• Collaborating with partners to explore new markets and customer segments.

Reporting and Analytics:

• Creating regular reports on reseller performance, revenue trends, and program effectiveness.
• Utilizing data-driven insights to make informed decisions and optimize strategies.

Continuous Improvement:

• Staying proactive in seeking opportunities for process optimization and program enhancement.
• Adapting strategies based on feedback, changing market conditions, and emerging best practices.

About You:

As the ideal candidate for this role, you possess a unique combination of attributes that make you stand out as a valuable addition to our team. Your professional profile is characterized by a set of key qualities and skills that will enable you to excel in this position:

1. Action-Oriented: You have a proactive mindset, always ready to take initiative and drive projects forward. You thrive in dynamic environments and are quick to identify opportunities for improvement.

1. Creative: Your ability to think outside the box and approach challenges with innovative solutions sets you apart. You consistently bring fresh perspectives to problem-solving and are adept at fostering a culture of creativity.

1. Strategic: You possess a strategic mindset, capable of seeing the big picture while also paying attention to the finer details. Your decisions are guided by a well-thought-out plan, ensuring that every action aligns with overarching goals.

1. Negotiator: You excel in negotiation and have a track record of creating win-win situations. Your interpersonal skills and ability to find mutually beneficial outcomes make you a key asset in any team or business interaction.

1. Accountability: You thrive in an environment where you are responsible for achieving results. You take ownership of your projects and are committed to delivering on your promises consistently.

1. Work Ethic: Your work ethic is nothing short of intensive. As an individual contributor, you lead by example, setting high standards for yourself and inspiring those around you with your dedication and commitment.

1. Executive Presence and Communication: You possess the presence and communication skills expected of a seasoned executive. Your ability to convey ideas clearly and confidently at all levels of the organization is a valuable asset.

1. Strong Execution: You are known for your ability to turn strategy into action. You have a proven track record of executing plans efficiently and effectively, ensuring that objectives are met and exceeded.

1. Emotional Intelligence (EQ): Your high EQ allows you to navigate complex interpersonal dynamics with finesse. You understand the importance of empathy, self-awareness, and relationship-building in achieving success.

Ready to embrace the challenge of leveraging your unique talents within our team? Your potential to steer our organization towards success is a beacon of opportunity. We invite you to seize it by applying today and become an integral part of our mission to shape a brighter future for education!

About FEV Tutor

FEV Tutor, an impact-driven organization and the pioneer in direct to k-12 school district online tutoring, is seeking to hire a VP of CX to support our growing community of educators, parents, and students. At FEV Tutor, we take a team-based approach to every challenge and project. Like many of our district partners, our team members thrive on creativity, collaboration, and innovation in all of our work. We embrace and empower the diversity of backgrounds that every employee brings to the team. If you’re interested in working for an organization that wants to make a difference in the lives of students, educators, and families – we want you on our team.

Diversity, Equity, & Inclusion at FEV Tutor

At FEV Tutor, we believe a focus on diversity, equity, and inclusion (“DE&I”) is integral to hiring exceptional people and creating an enduring business. We strive to create an organization where every individual is celebrated, heard, valued, and empowered to reach their full potential. These beliefs and actions are true to FEV’s People First philosophy, which is rooted in how we invest, hire, and show up day in and day out. We will continuously look for ways to improve and evolve in our ever-changing world and we are committed to ensuring FEV Tutor is one of the best places to work for all by creating diverse teams, strengthening our culture of inclusion, and giving everyone an equitable opportunity to succeed. FEV Tutor is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. As an equal opportunity employer, we offer competitive compensation packages.