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Employee Services Generalist

Apex Service Partners

Apex Service Partners

Concord, CA, USA
Posted on Friday, June 7, 2024

Employee Services Generalist

Location US-CA-Concord
ID 2024-7785
Position Type
Min Pay Range
USD $67,000.00/Yr.


The Apex Service Partners Employee Services (HR) Generalist supports the day-to-day operations of the Employee Services department. The Employee Services (HR)Generalist will promote HR practices and objectives that provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. Reporting directly to the Regional Director of Employee Services, the ESS will support the implementation of services, policies, and program, and assist team members with HR initiatives.

Supervisory Responsibility


ESG Job Duties and Responsibilities

  • Provide administrative support to the Human Resources department for multiple locations/entities, including data entry, application support, filing, reporting, managing email inboxes, maintaining employee records, and answering basic HR related inquiries from employees via email and over the phone.
  • Manage the hiring process for new employees by running background screenings and issuing drug screenings, tracking hiring compliance against anticipated start dates, completing all pre-hire screenings, and ensuring candidates complete all required compliance documents and processes.
  • Communicate and coordinate start dates, equipment and system access setup, uniform issuance, and completion of new hire paperwork, across multiple companies/locations. The primary system of record is ADP.
  • Lead virtual orientation for regional new hire classes, ensuring a top-notch employee experience.
  • Coordinate and lead Safety initiatives, pairing with site teams, regional teams, and TPA teams to maintain and secure location, fleet, and employee safety initiatives.
  • Coordinate employee engagement initiatives to support retention efforts within the region, leading training, employee connections, 30/60/90-day feedback sessions and resolving basic employee complaints.
  • Pair with Director to investigate, report on, and resolve legal, compliance and employee relations issues, as they arise.


This is a hybrid role. However, travel is required (up to 65%), to regional onsite locations and corporate locations, as business needs dictate.

Physical Requirements

  • Must be able to remain in a stationary position 50% of the time.
  • Occasionally move about inside the office to access filing cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Occasionally ascends/descends stairwells to access second level offices and workspaces.


  • 3+ years of experience in an HR related role, with emphasis on onboarding/orientation/employee engagement
  • 1-2 years of experience in basic employee conflict resolution processes
  • Experience with employee/customer facilitation, interactions, and correspondence
  • Strong customer service skills
  • Experience with employee training and development programs
  • Excellent verbal and written communication skills
  • Excellent organizational skills and superior attention to detail
  • Ability to multi-task, work independently, and maintain confidentiality
  • Strong computer skills including proficiency with Microsoft Word, Excel, and Outlook

Preferred Qualifications

  • Associate’s or bachelor’s in human resources, business, or related field
  • Knowledge of California state and federal laws and human resources policies and practices
  • Experience with an HRIS, ATS, CRM, LMS and other related systems/applications
  • Experience working in ADP


The hourly pay opportunity for this role ranges from $67K-$70K/yr. The actual pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.

Apex Service Partners is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identify, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contact. If you are selected for an interview, you will be contacted by an Apex recruiter with a email directly from our organization.


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